Project Goal

Redesign Unimi.it and 135+ course websites to improve accessibility, multilingual support, and student engagement.

UX Research & Strategy

Led a university-wide digital transformation through evidence-based design:

• Workshop Facilitation: Coordinated cross-departmental UX workshops to redefine content hierarchies for faculty landing pages and course portals.
• User Testing:
• Treejack Tests: Validated navigation structures for intuitive information access.
• First-Click Tests: Optimized key user flows (e.g., enrollment, course discovery).
• Card Sorting: Restructured 1,000+ content items with input from students, faculty, and staff.
• Accessibility Audits: Ensured WCAG compliance for bilingual (Italian/English) content.

Design & Implementation

Responsive Framework:

• Designed modular templates for 135+ course websites, prioritizing:
• Mobile-first layouts (tested across devices).
• Consistent UI components (cards, accordions, tabs).
• Streamlined faculty page transitions from legacy systems.

Iterative Validation

Prototyped and tested critical pages (e.g., course detail views) with:

• Prospective/current students (usability questionnaires).
• Administrators (workflow efficiency reviews).

Refined based on feedback (e.g., simplified ECTS credit displays).

Outcome & Ongoing Impact

Launched 2019: Unified portal serving 60,000+ users with:

• 100% bilingual access.
• Enhanced accessibility features (screen reader compatibility, contrast ratios).

Post-Launch Leadership:

• Trained 200+ staff on CMS usage.
• Established continuous feedback loops via quarterly UX assessments.

Skills Demonstrated:

• UX Research
• Workshop Facilitation
• Accessibility Design
• Cross-Functional Collaboration